The protection

Part II of the Employment Rights Act 1996 (s.13-27) protects workers (not just employees) from unlawful deductions from wages.

A deduction is only lawful if:

  1. Required by statute — income tax, National Insurance, court-ordered deductions, student loan repayments.
  2. Authorised by a contractual provision that you have a copy of, or that has been notified to you in writing before the deduction is made.
  3. You have given written consent before the deduction was made.

What counts as "wages"

Wages include: basic pay, holiday pay, sick pay (statutory and contractual), bonuses, commission, fees, notice pay (PILON), and statutory family-friendly pay. Tips and gratuities are wages from 1 October 2024 (Employment (Allocation of Tips) Act 2023).

Not wages: expenses, loans, redundancy pay (covered separately), pension contributions in payment.

Common unlawful deductions

  • Deducting "till shortages" without prior written consent.
  • Deducting "training costs" on departure without a clear pre-signed agreement.
  • Withholding final pay because of "damages" claimed by the employer.
  • Reducing pay below the National Minimum Wage (NMWA 1998 + ERA 1996 s.13).
  • Not paying for time worked (e.g. "off the clock" closing duties).
  • Failure to pay accrued holiday on termination (WTR 1998 reg 14 + s.13 ERA).
  • Deducting against agency workers' parity-rate top-ups.

Retail employees — special protection

For retail workers, deductions for cash shortages or stock deficiencies are capped at 10% of gross wages in any pay period (s.18 ERA 1996).

Bringing a claim

Claim at the Employment Tribunal within 3 months less one day of the deduction (or the last in a series). ACAS Early Conciliation first.

You can claim a series of deductions reaching back up to 2 years (the "Deduction from Wages (Limitation) Regulations 2014" cap).

What to do now

  • Get a copy of your contract and any policy authorising deductions.
  • Ask in writing for a clear explanation of any deduction.
  • Keep all payslips.
  • If unresolved, start ACAS Early Conciliation — it's free.