The protection
Part II of the Employment Rights Act 1996 (s.13-27) protects workers (not just employees) from unlawful deductions from wages.
A deduction is only lawful if:
- Required by statute — income tax, National Insurance, court-ordered deductions, student loan repayments.
- Authorised by a contractual provision that you have a copy of, or that has been notified to you in writing before the deduction is made.
- You have given written consent before the deduction was made.
What counts as "wages"
Wages include: basic pay, holiday pay, sick pay (statutory and contractual), bonuses, commission, fees, notice pay (PILON), and statutory family-friendly pay. Tips and gratuities are wages from 1 October 2024 (Employment (Allocation of Tips) Act 2023).
Not wages: expenses, loans, redundancy pay (covered separately), pension contributions in payment.
Common unlawful deductions
- Deducting "till shortages" without prior written consent.
- Deducting "training costs" on departure without a clear pre-signed agreement.
- Withholding final pay because of "damages" claimed by the employer.
- Reducing pay below the National Minimum Wage (NMWA 1998 + ERA 1996 s.13).
- Not paying for time worked (e.g. "off the clock" closing duties).
- Failure to pay accrued holiday on termination (WTR 1998 reg 14 + s.13 ERA).
- Deducting against agency workers' parity-rate top-ups.
Retail employees — special protection
For retail workers, deductions for cash shortages or stock deficiencies are capped at 10% of gross wages in any pay period (s.18 ERA 1996).
Bringing a claim
Claim at the Employment Tribunal within 3 months less one day of the deduction (or the last in a series). ACAS Early Conciliation first.
You can claim a series of deductions reaching back up to 2 years (the "Deduction from Wages (Limitation) Regulations 2014" cap).
What to do now
- Get a copy of your contract and any policy authorising deductions.
- Ask in writing for a clear explanation of any deduction.
- Keep all payslips.
- If unresolved, start ACAS Early Conciliation — it's free.